About

I lead organizations through the shift they will not survive as they are.

I work mostly with membership and mission-driven organizations now, on the problem of staying true to the people they serve as they change.

Travis Wright

The work

Across the military, government, management consulting, and as a founder, I take on what is stuck or facing a change it cannot survive intact. I find the structural flaw others miss, build the operating model that replaces it, and move people across, largely through influence rather than authority.

I learned that skill aligning senior leaders who outranked me, by making the case rather than giving orders. I do not change for the sake of it. I keep what works, and take bold, principled steps only where an organization genuinely needs to move. The goal is never motion. It is an institution that still knows who it serves on the other side.

How I lead

By influence

Make the case

I move organizations by persuasion, not by pulling rank. Alignment that is chosen holds under pressure. Alignment that is ordered does not.

Keep what works

Change only where it counts

Change for its own sake is a tax on the people who absorb it. I protect what is sound and move only where the organization genuinely needs to.

Through the middle

Stay until it holds

A decision is not a change. I stay through the hard middle, until the new way is simply the way things are done.

What a mistake taught me

Early on, as a staff officer, I briefed a four-star general on how to distribute funding across programs. I had run the spreadsheet through a dozen offices for their edits, lost version control along the way, and told my boss it was tight. At the table he studied it, grunted, and said, "These numbers do not add up, you are missing an entire program." I had not caught it, and I had made my boss look bad in front of his.

The lesson outlasted any success: own a preventable mistake fast, design it out, and spend your errors on new ground rather than the ones everyone already knows to avoid. The title of my book came from that.

Credentials

Harvard Kennedy School, Senior Executive Fellows
Georgetown University, Nonprofit Management Executive Certificate
M.S., George Washington University
Airline Transport Pilot
Author

Making New Mistakes

Leading Through Disruption with a Minimum of Chaos. On Amazon →

Next

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